Finding the right balance between using a professional phone system in your practice and remaining HIPAA complaint can sometimes be difficult. Having a phone system to take calls in your office is both professional and efficient, however, there are problems that may arise due to privacy issues.
Employing an auto attendant in your office is a solid strategy in terms of growth for your company or practice. As business starts moving faster and faster, using an auto attendant can allow you to catch every call, every time.
Making an upgrade to a phone system in a small office can be frustrating trying to get the features you need without spending a fortune...on new phone lines!
The first thing a potential client hears will be the voice on the other end of the line, therefore, it stands to reason that that voice should be prompt, courteous, and professional. If you have been looking into an auto attendant specifically in the medical field, then there are a few things you need to know before making your decision.