I was chatting with a small business owner at a chamber mixer last week and she asked "How do I get listed on Google Places?" I suggested that she get a virtual business telephone number from All Call Technologies and have it listed. Listing her telephone number would get her business added to Google Places, Yahoo Local, Merchant Circle, YP.com, Superpages.com, Yelp.com and many others.
Small business phone systems quite often fall short when handling calls after a business is closed. They do not give the caller options to efficiently resolve the issue they are calling for. For some offices a simple voicemail will suffice for most of the calls. The caller can hear the office hours and leave a general voice message that someone will check in the morning.
The generic voice mail outgoing greeting is just that, generic. Is your business generic? No? Your business is unique and special. Why would someone want to become your customer when they get your voice mail and it's not identifying your business? It's all about your business image!
I spent the evening at a networking event and chatted with a plumber who is loosing business. He knows that potential customers call in the evening but they hang up and don't call him. His office voice mail gives the caller his cell phone number but seldom do people hang up and redial...