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Articles about business phone systems, services and updates on new features.

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Now you may have your voice mail transcribed and sent to your email!

Problems Making a Selection in a Phone Menu

Have you had problems making a selection in a phone menu or phone tree? Or perhaps entering a password when you call into your voice mailbox? It could be that some portion of your call is going through a VoIP circuit and it is not passing the tones from your phone cleanly.

Now you may have your voice mail transcribed and sent to your email and texted to your phone!

SMS Text Notification

I have a physician client who was going on vacation. She asked another physician to cover her urgent calls while she was gone. She sent me the info I thought I needed the physicians name, her cell phone number and the cell phone carrier. The carrier is Republic Wireless.

Microsoft Windows 10 has made a change to their audio file associations. Some of our clients have said they can no longer play the audio attachments after upgrading to the new operating system. Here's the solution.

It’s hard to believe we’ve been in business for 10 years! It doesn’t seem that long ago that Rebecca and I made that “leap of faith” decision to start a small company. Having both come from corporate backgrounds, there was a lot to learn about a wholly different business environment…and starting from scratch!

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