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Virtual Receptionist for the Insurance Office Routes Urgent Calls to Claims, Billing or After Hours Policy Services

Let your client leave a message for you or reach
your claims number without hanging up
and redialing.

Your clients will always be able to get the help they need.

insurance-agent-urgent-callWhen your clients call they are in need of help. Now your phone system will be able to transfer their call directly to the person they need 24 hours a day. They will be able to reach your claims department, auto club or towing without hanging up and redialing! They will also be able to hear about their insurance coverage when they purchase or rent a vehicle. Or they can leave you a voice message.

It works automatically to improve your office efficiency and customer service
  • No need to manually forward and un-forward phones
  • Professional greetings for day, after hours and holidays
  • Messages sorted urgent vs. non urgent
  • Urgent messages delivered immediately to agent pager, cell phone or home phone
  • Hear actual voice message from client

Calls answered on the first ring!
Your client is never put on hold!

Your Virtual Phone System works when your phone lines are busy or not answered.
Callers hear the professional greetings recorded for your office and have the options they want!

Insurance Call Management Pro $40* per month!

The virtual receptionist system includes:

  • Local number (available in most areas)
  • Virtual receptionist with multi option menus (Menus for departments or staff)
  • Multiple greetings for time appropriate play (Day, After hours and Holidays)
  • Informational greetings play from menu selection (Hours, web address, directions, etc)
  • General voice mailbox
  • Up to 5 simultaneous calls
  • 500 minutes then 4.9ยข per minute

Options:

  • Additional personal voice mailboxes $10 per month/$10 activation
  • Spell By Name Directories $10 per month/$20 activation (requires personal mailbox for each member of directory)
  • On Call/Urgent Care call center $10 per month/$10 activation

* Activation:
A one time activation fee of $60 is added to the first invoice.
 

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Call Announce

Our most popular feature! Alerts you to a business call before you are connected.
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"My favorite feature is that messages left on my office phone are forwarded (almost instantly) to my cell phone and to my e-mail. I have had several occasions when customers left voice messages of an urgent nature at 9 or 10 PM fully expecting to hear from me the morning of the next business day. These clients have been pleasantly surprised when I returned their call in a matter of a few minutes. That spells customer satisfaction and creates customer loyalty."

Lynn Walker, Farmers Insurance

More testimonials from our clients