It’s hard to believe we’ve been in business for 10 years! It doesn’t seem that long ago that Rebecca and I made that “leap of faith” decision to start a small company. Having both come from corporate backgrounds, there was a lot to learn about a wholly different business environment…and starting from scratch!
Have you had problems making a selection in a phone menu or phone tree? Or perhaps entering a password when you call into your voice mailbox? It could be that some portion of your call is going through a VoIP circuit and it is not passing the tones from your phone cleanly.
Just before I started to dial 911 I got a call from someone from the apartment complex. I explained the situation and they would have to call someone to come over. It took 2 hours to get the water turned off that night.
I have a physician client who was going on vacation. She asked another physician to cover her urgent calls while she was gone. She sent me the info I thought I needed the physicians name, her cell phone number and the cell phone carrier. The carrier is Republic Wireless.