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Articles about phone systems, both client side equipment and virtual PBX or hosted PBX services. Although All Call Technologies does not sell equipment we do integrate our service with existing phone equipment that a client may have. This catagory will also have articles about phone companies and how All Call Technologies works with them.
I was given a referral to a church today that has a newer phone system. Their main complaint was that it was too complex and that a technician had to come to the office every time they wanted to make any changes. Like most organizations, they do not have the time...
You don’t need to be operating in the legal or health care industry to invest in a phone Answering Service for your business. It’s a great way to put a professional face on your business and let incoming callers know that you’re legitimate.
Finding the right balance between using a professional phone system in your practice and remaining HIPAA complaint can sometimes be difficult. Having a phone system to take calls in your office is both professional and efficient, however, there are problems that may arise due to privacy issues.
Voice Mail services, integration with existing phone systems, features and ideas for the small business.
Voice Mail systems can be very plain but a system that can change the outgoing message automatically will help your customer with more accurate information anytime they call.
Have you ever heard of receiving voicemail via email? Technology offers some amazing advantages to business owners today, and one of them is giving business owners the option to listen to voice messages through your computer. This allows you to archive, delete, or forward messages with a quick click of the mouse.
When calling a new business you typically expect to speak with someone after a few dial tones. Unfortunately, this isn’t always the case. Sometimes, largely depending on the type and size of the office, you are directed to the voicemail of the business in order to leave a message. The next thing you hear can have a profound effect on how you continue to perceive the business.
This catagory of articles are for business owners to get ideas on use of virtual phone services.
Let’s face it, texting has become another accepted form of communication! It is not only the preferred method of chat between teens, businesses have figured out out how to incorporate it into their overall solution to accommodate the “immediate gratification” needs of their customers.
Salons and spas need calls to the main business number forwarded to the independent entrepreneurs who rent space and use their cell phones. Using a Phone Tree menu will make this work.
If you operate under the set of compliance measures set forth by the Health Insurance Portability and Accountability Act (HIPAA), it may be time to take a look at investing in a HIPAA compliant phone service.
Getting a call to the person the caller wants is the primary objective of All Call Technologies. Routing calls is what we do. Here are articles about how it is done.
Think of how often you call a business and listen to their Voice Mail greeting only to find out you need to hang up and redial a different phone number to reach the person or department you wanted to talk to. It’s pretty frustrating! That frustration is compounded if the greeting lists a different number for each person or department on the menu.
There are many professions that need to have an option for callers to reach someone when they have an urgent situation. The problem these businesses have is how to do it!
Making an upgrade to a phone system in a small office can be frustrating trying to get the features you need without spending a fortune...on new phone lines!
Articles about All Call Technologies services, features and business announcements.
Now available with most of our virtual phone numbers is SMS Texting. Now you can have a live chat with clients and prospects using your voice phone number just like your cell phone. Engage your customer in a new way with more flexability than traditional cell phone texting.
Voice over Internet Protocol, VoIP is now available for small offices who only need a line or just a couple of lines.
All Call Technologies can now port your Google Voice number into our service!