All Call Technologies Blog

Large medical office have phone systems that can password protect a voice mailbox for physicians so patients may leave messages with confidential health information. Small offices have a dilemma

We just finished a Virtual Receptionist system for a real estate team of three women that are specialists in short sales. They needed one central phone number to advertise on their brochures, website, cards and property signs. The number had to give caller the options to reach each of them and rings their cell phone or get information about their business (office location, website, fax number etc.).

We have a new client whose phone service provider is Suddenlink. She needed calls to be answered if her line was busy or she did not answer after 4 rings. In order for our Virtual Receptionist to go live the client had to add change the Basic Call Forwarding to No Answer Call Forward with Suddenlink.

Small and medium sized businesses need to have the most efficient operation possible with regard to their phones. Here are 10 reasons why the small office needs to have a Virtual Receptionist.

Phone systems have limitations that may choke a small business. During normal call situations a small business phone system should be capable of handling several calls at once. If the system can't manage more than a couple of calls then the system may be loosing customers.

Do you know haw many calls you are missing? If you line is busy and someone gets your voice mail do you get notified? We have a new feature for our clients, Hang Up Notification. This new feature will send an email to you, as if the caller had left a message.

Small business phone systems quite often fall short when handling calls after a business is closed. They do not give the caller options to efficiently resolve the issue they are calling for. For some offices a simple voicemail will suffice for most of the calls. The caller can hear the office hours and leave a general voice message that someone will check in the morning.

Small offices with only a hand full of phones and phone lines have the challenge of how much phone system will be right for them. Buy too much and you waste money, buy to little and you don't get the features that you need.

I was chatting with a small business owner at a chamber mixer last week and she asked "How do I get listed on Google Places?" I suggested that she get a virtual business telephone number from All Call Technologies and have it listed. Listing her telephone number would get her business added to Google Places, Yahoo Local, Merchant Circle, YP.com, Superpages.com, Yelp.com and many others.

Phone books are becoming a thing of the past. They are being replaced by online directories and local business listing web sites. So, is it still important to have your phone company list your business phone number? And does every phone company list your phone number?