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Business Ideas

This catagory of articles are for business owners to get ideas on use of virtual phone services.

Monday, 24 February 2014 09:04

Let’s face it, texting has become another accepted form of communication!  It is not only the preferred method of chat between teens, businesses have figured out out how to incorporate it into their overall solution to accommodate the “immediate gratification” needs of their customers.

Friday, 13 September 2013 08:15

Salons and spas need calls to the main business number forwarded to the independent entrepreneurs who rent space and use their cell phones. Using a phone tree menu will make this work.

Friday, 22 February 2013 12:03

If you operate under the set of compliance measures set forth by the Health Insurance Portability and Accountability Act (HIPAA), it may be time to take a look at investing in a HIPAA compliant phone service.

Monday, 21 January 2013 08:24

She told me that she had a few objections to the auto attendant. A couple of people said they "always like to reach a person" and she said "that's the beauty of this, that they do." One button reaches her office. One button reaches her claims service.

Phone Systems

Articles about phone systems, both client side equipment and virtual PBX or hosted PBX services. Although All Call Technologies does not sell equipment we do integrate our service with existing phone equipment that a client may have. This catagory will also have articles about phone companies and how All Call Technologies works with them.

Wednesday, 19 June 2013 12:15

You don’t need to be operating in the legal or health care industry to invest in a phone answering service for your business. It’s a great way to put a professional face on your business and let incoming callers know that you’re legitimate.

Friday, 14 June 2013 08:30

Finding the right balance between using a professional phone system in your practice and remaining HIPAA complaint can sometimes be difficult. Having a phone system to take calls in your office is both professional and efficient, however, there are problems that may arise due to privacy issues.

Monday, 03 June 2013 15:53

The benefits of incorporating an automated phone system in your office are many, but sometimes it’s hard to find the right phone system for you. There are many factors in deciding which system is right for you.

Friday, 03 May 2013 10:45

Give your caller options immediately when they call to reach the person or department they want or get the information about your business they need.

Call Routing

Getting a call to the person the caller wants is the primary objective of All Call Technologies. Routing calls is what we do. Here are articles about how it is done.

Friday, 14 March 2014 11:42

Think of how often you call a business and listen to their voice mail greeting only to find out you need to hang up and redial a different phone number to reach the person or department you wanted to talk to. It’s pretty frustrating! That frustration is compounded if the greeting lists a different number for each person or department on the menu.

Tuesday, 16 July 2013 08:56

There are many professions that need to have an option for callers to reach someone when they have an urgent situation. The problem these businesses have is how to do it!

Tuesday, 09 July 2013 14:34

Making an upgrade to a phone system in a small office can be frustrating trying to get the features you need without spending a fortune...on new phone lines!

Wednesday, 24 April 2013 13:36

Complying with HIPAA requires certain procedures in the office but the system still needs to be useful for the staff and the callers.

Voice Mail

When you call someone you expect to get that person on the other end of the call. However, much of the time we end up in that persons voice mail. Here are some articles about voice mail and how it works.

Saturday, 10 August 2013 07:16

Voice mail systems can be very plain but a system that can change the outgoing message automatically will help your customer with more accurate information anytime they call.

Monday, 01 April 2013 16:46

Have you ever heard of receiving voicemail via email? Technology offers some amazing advantages to business owners today, and one of them is giving business owners the option to listen to voice messages through your computer. This allows you to archive, delete, or forward messages with a quick click of the mouse.

Wednesday, 27 March 2013 13:02

When calling a new business you typically expect to speak with someone after a few dial tones. Unfortunately, this isn’t always the case. Sometimes, largely depending on the type and size of the office, you are directed to the voicemail of the business in order to leave a message. The next thing you hear can have a profound effect on how you continue to perceive the business.

Wednesday, 16 January 2013 13:33

Thousands of 2 and 4-line phone systems in small offices need more than the built-in voice mail. But how does it get setup?

All Call Technologies

Articles about All Call Technologies services, features and business announcements.

Sunday, 10 February 2013 16:37

Now available with most of our virtual phone numbers is SMS Texting. Now you can have a live chat with clients and prospects using your voice phone number just like your cell phone. Engage your customer in a new way with more flexability than traditional cell phone texting.

Wednesday, 01 August 2012 15:40

All Call Technologies can now port your Google Voice number into our service!

Tuesday, 02 August 2011 09:18

Do you know how many calls you are missing? If you line is busy and someone gets your voice mail do you get notified? We have a new feature for our clients, Hang Up Notification. This new feature will send an email to you, as if the caller had left a message.

Thursday, 07 April 2011 09:56

It's done! Qwest and Centurylink (CenturyTel) have cleared the hurdles to merge the two telecom's into the third largest telecom in the US. The combined companies now stretch into 37 states...

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