Policy Statements
Answer Idaho LLC is the parent company of All Call Technologies. These are the policies for both entities.
Privacy:
Answer Idaho LLC respects your right to personal privacy and will never sell, share or otherwise distribute any personal information we receive via email, website, phone or other media to other parties or any non-affiliated companies.
Delivery of Messages:
Voice messages and faxes are sent using the public Internet, every effort is made to ensure delivery of your messages however Answer Idaho can not guarantee messages will not be blocked, delayed or routed to spam folders by your Internet service provider, firewalls,spam or virus filters.
Porting of Numbers Away:
Answer Idaho LLC purchases phone numbers to allow clients access to our service. Porting of numbers to another service is allowed only after the number has been in service with Answer Idaho for one year or more. Numbers that are ported into Answer Idaho may be ported to another service at any time.The client is responsible for any fees or charges incurred related to porting.
Payment:
Payments are due on the 1st of the month. Late charges will be assessed on the 6th if payment has not been received. Service will be interrupted on the 15th if the account is not current. NSF checks will be assessed a $35 return check fee.
Per Minute Services:
All services include a base number of minutes. Any minutes used over that amount will be added to your next invoice.
Unlimited Minute Services:
Unlimited minutes are not available in all areas. Unlimited minutes may not include caller ID pass after 2000 minutes.
Collect Calls:
You are responsible for any charges incurred from accepting a collect call plus a $5.00 per call administration fee.
Termination of Service:
We require a 30 day written notification for cancellation of service, emails are acceptable. You will be responsible for making any changes with your telco provider to remove forwarding or adding voice mail.
Third Party Services:
Any “Third Party Services” billed to your Answer Idaho number will be cancelled and a service fee of $20.00 in addition to any charges will be added to your account.
|
