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Articles about business phone systems, services and updates on new features.

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Salons and spas need calls to the main business number forwarded to the independent entrepreneurs who rent space and use their cell phones. Using a phone tree menu will make this work.

Finding the right balance between using a professional phone system in your practice and remaining HIPAA complaint can sometimes be difficult. Having a phone system to take calls in your office is both professional and efficient, however, there are problems that may arise due to privacy issues.

Voice mail systems can be very plain but a system that can change the outgoing message automatically will help your customer with more accurate information anytime they call.

Employing an auto attendant in your office is a solid strategy in terms of growth for your company or practice. As business starts moving faster and faster, using an auto attendant can allow you to catch every call, every time.

You don’t need to be operating in the legal or health care industry to invest in a phone answering service for your business. It’s a great way to put a professional face on your business and let incoming callers know that you’re legitimate.

Complying with HIPAA requires certain procedures in the office but the system still needs to be useful for the staff and the callers.

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