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Articles about business phone systems, services and updates on new features.


Many phone companies have basic call routers called Centrex. They are a very simplified PBX allowing their customers to have basic call routing to phones in an office without having an internal phone system. These Centrex services usually have a single recorded menu and have hard coded call routing to the phones in the office.

How many times have you called a business to ask if they are open? Or what their fax number is? Or when their UPS pickup will be? Then you hear "Please leave a message after the tone..." If this had been a customer calling your business they may just move on to the next number in the list. You may have lost a sale opportunity.

Many businesses have sales people out everyday making calls on their clients. Often the salesperson hand the client a card with his contact info on it. The contact phone numbers on the card should all be owned by the business! If the cell phone number on the card is the salesperson's personal cell...

Answer Idaho LLC, the parent company of All Call Technologies has become an agent for Qwest phone services. As a Qwest agent we can now place orders directly for our clients voice and data services anywhere in the Qwest service area...

 When you setup your business phone services you may consider the receptionist at the front desk as a key component to the system. She (or he) will screen your calls giving you the option to take the call or not. In an automated phone system a Virtual Receptionist will screen your calls and give you the option of being connected or not in much the same way.

The 4 line phone is the workhorse for small offices around the country. This phone is inexpensive, has basic features and reliable. Small offices all over the country use these phones as the simple PBX (Personal Business eXchange) they need to run their business efficiently and inexpensively.


What's Your Profession?

We work with many different professions, here are a few. Jump to the page of your profession to get ideas on how an All Call Technologies system might work for you.