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The Phone System for Small Businesses

Give your callers the information they want or let them reach the person they need.
Solutions for the small office, entrepreneurs and teams.

Do You Miss Calls Because Your Voice Mail is Inside Your Phone System?

When someone calls your office and they get a busy signal they can't leave a message, hear about your business or reach you.

We have a client who has been with us for many years. They sent a note a few weeks ago that they were very happy with our service but they bought a new office phone system and would be cancelling. I was happy for them to get new equipment even though they would be leaving us.

I waited for a few weeks to make sure that their new system had been installed then looked at their call activity report. After several weeks calls were still coming to our service. I sent a note to the office manager and she said they the new system was installed and we should not be getting any calls.

Their new phone system was working perfectly but their phone lines were still being overloaded at peak times. Our system had been setup with the old phone system to take calls when their office lines were busy or not answered. The new phone system still could not handle the peak times.

Busy signal at peak times

Their callers would have been getting a busy signal at peak times of the day even with the new phone system. This is because the number of lines coming into the office were still the same.

With voice mail inside the office phone system there has to be an open line for calls to reach the voice mail. At peak times of the day a caller may get a busy signal.

Outside the office voice mail

A voice mail system that is outside the office will remedy the situation. With most phone companies (not phone systems) there is a feature to transfer calls under conditions. So if a line is busy it rolls to the next but if all of the lines are busy the call forwards to your voice mail service.

The caller will always be able to leave a message.

Yes, the client is still a client but they have a beautiful new office phone system. We still take care of their voice mail.

 

For the Office

For the Office

Consistent professional voice messaging and call routing for offices with only one or just a few phone lines. Improve your customer service without buying new equipment or changing phone service providers with Voice Mail for individuals or departments. Give your callers information or let them reach you on your cell phone with one touch.

Office Solutions

Mobile System

Entrepreneur and Mobile

One central phone number with extensions to reach you and your partners or staff cell phones. No need to have a land line, make outbound calls through the system. Give your virtual phone number out as your office number.

Mobile Solution

Voice Mail

Voice Mail

Replace your answering machine or phone company voice mail with this proactive messaging system. Inexpensive and feature rich, this system will improve your customer service by sending the message to your email. Instant notifications via SMS text or other methods to insure you can respond to a message quickly.

Voice Mail

Testimonials

Here are a few thoughts from some of our clients.

We now have an office with no geographical limits for our Disney travel advisors who live and work around the country, allowing us to effectively meet our client’s needs with almost instantaneous customer service.
The solutions are robust, easy, and very efficient for business. We are very pleased with everything!
All Call Technologies was everything our company needed. Professional, proficient, hassle free, cost effective and amazing customer service. They have what you need.
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