TF - 877-659-4999
Office - 208-685-2900

Menu-Background.png
VR-Menu-Illistration.jpg

The Phone System for Small Businesses

Give your callers the information they want or let them reach the person they need.
Solutions for the small office, entrepreneurs and teams.

 

Just Give Me Your Voice Mail! How Live Answering Services Fail

This is the story of a call to a medical office that has a live answering service. To leave a simple voice mail they need a Virtual Receptionist with an option for a live person.

I called a medical office a few days ago after a friend referred us to them. She said they need our help. I called and the phone rang 8 times then some music started and a voice came on saying "please hold, someone will be with you in a moment." This message repeated every 15 seconds for the next seven minutes. Then a person came on the line and said "please hold, I'll be with you in a minute" and she put me on hold again. Then after another minute and a half someone hung up on me. I called back, only to go through the same experience again (minus the getting hung up on) just to leave a message. Just give me your voice mail!

I was calling to chat with them about their answering service so I was patient and endured the being put on hold and hung up one, but I have to wonder how many clients they are loosing because their live answering service is so poor. I knew I would not be able to reach the person I was calling for but I did want to leave her a message and  after this experience I don't know if the message has been delivered.

I suggest for this office that they put an automated answering service (virtual receptionist)between their office and the live service. If someone just wants to leave a message the automated service can do that efficiently and without hanging up on the caller. This will save time and money. Give the caller the option to talk with a live person if they want but don't make them endure a long wait just to leave a voice mail.

Details
Category: Voice Messaging
Hits: 8144
For the Office

For the Office

Consistent professional voice messaging and call routing for offices with only one or just a few phone lines. Improve your customer service without buying new equipment or changing phone service providers with Voice Mail for individuals or departments. Give your callers information or let them reach you on your cell phone with one touch.

Office Solutions

Mobile Team System

Entrepreneur and Mobile

One central phone number with extensions to reach you and your partners or staff cell phones. No need to have a land line, make outbound calls through the system. Give your virtual phone number out as your office number.

Mobile Solution

Voice Mail

Voice Mail

Replace your answering machine or phone company voice mail with this proactive messaging system. Inexpensive and feature rich, this system will improve your customer service by sending the message to your email. Instant notifications via SMS text or other methods to insure you can respond to a message quickly.

Voice Mail

Testimonials

Here are a few thoughts from some of our clients.

Cara Goldsbury Chief Executive Concierge, Glass Slipper Concierge
We now have an office with no geographical limits for our Disney travel advisors who live and work around the country, allowing us to effectively meet our client’s needs with almost instantaneous customer service.
Ryan Lennberg Director of Operations, Cole Diagnostics
The solutions are robust, easy, and very efficient for business. We are very pleased with everything!
Daythun Cole Trinity Assisted Living
All Call Technologies was everything our company needed. Professional, proficient, hassle free, cost effective and amazing customer service. They have what you need.
Latest Blogs

Interested?

Give sales a call at 877-659-4999 or send us a little info about you and your business.
First Name*

Last Name*

Company

Phone

E-mail Address*

Tell us a little about you and your business.