Just the service your office needs when your staff are all busy and they can't answer a call. Your patients will hear a professional greeting and have options that regular voice mail does not offer. And after hours your callers will hear a different greeting and be able to reach you if they have an urgent situation.
Voice messages are delivered as WAV files attached to an email. The attachments are encrypted and password protected for HIPAA compliance. Listen to the message on your computer or call in to retrieve the message.
- No need to manually forward and un-forward phones
- Professional greetings for day, after hours and holidays
- After hours urgent call forwarding to on call doctor without caller redialing
- Calls to on-call doctor identified using Call Announce/Call Whisper
Calls answered on the first ring! Your patient is never put on hold or hung up on!
The medical office system includes:
- Local number for your office line to forward to
- Virtual receptionist with multi option menus (Menus for departments or staff)
- Multiple greetings for time appropriate play (Day, After hours and Holidays)
- Informational greetings play from menu selection (Hours, web address, directions, etc)
- General voice mailbox
- Up to 5 simultaneous calls
- 500 minutes then 4.9¢ per minute (Ask about our 208 unlimited minute option)
Add additional modules for urgent after hours calls to an on call physician or a separate voice mailbox for staff or partners. Your system can be customized to fit your offices unique needs. Additional modules $10 per month/$10 activation
Activation fee starts at $55 and will be included on first invoice.