When your clients call they are in need of help. Now your phone system will be able to transfer their call directly to the person they need 24 hours a day. They will be able to reach Farmers without hanging up and redialing!
Your clients will be able to:
- Reach Farmers Claims for roadside assistance
- Farmers After Hours Policy Services when renting or purchasing vehicles
- Reach Farmers Billing to make payments
- Reach you on your cell phone, no need to give out your number
- Leave you a voice message, even if your lines are busy!
Callers can reach you on your cell phone when you are out of your office.
- No need to manually forward and un-forward phones
- Professional greetings for day, after hours and holidays
- Messages sorted urgent vs. non urgent
- Urgent messages delivered immediately to agent pager, cell phone or home phone
- Hear actual voice message from client
Callers can reach claims for roadside assistance without redialing!
Backup Attendant
Starting at $40 per month
The Backup Attendant Virtual Receptionist system includes:
- Local number (available in most areas)
- Virtual receptionist with multi option menus (Menus for departments or staff)
- Multiple greetings for time appropriate play (Day, After hours and Holidays)
- Informational greetings play from menu selection (Hours, web address, directions, etc)
- General voice mailbox - Voice Mail to Email
- Up to 3 simultaneous calls
- 500 minutes then 4.9¢ per minute (Ask about our 208 area code unlimited minute plan)
*Activation:
A $55 activation/setup fee will be on the first invoice.
Your Auto Attendant gives caller options immediately when they dial your office.
"I highly recommend them to any small business that needs to manage their inbound calls more efficiently"
David Lupien Farmers Insurance
Callers hear your professional greeting immediately when they call your office and have options
to reach Claims, Billing or your office. No need to have them hang up and dial another number.
Auto Attendant
Starting at $60 per month
The Auto Attendant Virtual Receptionist system includes:
- Local number (available in most areas)
- Virtual receptionist with multi option menus (Menus for departments or staff)
- Multiple greetings for time appropriate play (Day, After hours and Holidays)
- Informational greetings play from menu selection (Hours, web address, directions, etc)
- Three voice mailboxes
- Up to 5 simultaneous calls
- 2000 minutes then 4.5¢ per minute
Options:
- Additional personal voice mailboxes $10 per month/$10 activation
- Spell By Name Directories $10 per month/$20 activation (requires personal mailbox for each member of directory)
- On Call/Urgent Care call center $10 per month/$10 activation
**Activation:
A $85 activation/setup fee will be on the first invoice. Auto Attendant systems require offices to have more than one office line for best operation.