Office Virtual Receptionist total
call management system

If you have an office your Virtual Phone System works when your existing phone lines are all busy or your don't answer after a few rings. Your Virtual Receptionist allows the caller to make a selection to reach your staff or department. Then each staff person has their own "Voice Mailbox" that takes a message or routes the call to their cell phone.

The main system includes:

• Local number
• Virtual receptionist with multi option menu (Menu for departments or staff)
• Multiple greetings for time appropriate play (Day, After hours and Holidays)
• Informational greetings play from menu selection (Hours, web address, directions, etc)
• Spell By Name Directory
• Sales Call Rotation equally distributes calls to sales staff
• Custom Voice Over Music On Hold as calls are transferred to cell phones
• General voice mailbox
• Ten staff voice mailboxes

Staff voice mailboxes include:

• Pre-recorded custom greetings
• Personalized schedules
• Call routing to office, cell or home phones
• Music on hold as caller is transferred
• Call Screen will record callers name to play to subscriber
• Call Announce to notify subscriber that this call is a business call
• Follow Me to route calls through up to six different numbers before going to voice mail

Voicemail features for general and staff:

• Voice messages are delivered to up to three email addresses at once
• Voice messages are delivered as WAV, WMA or MP3 audio attachments
• Notifications can be sent when a message is received (Sent as SMS to cell phone, call any phone for voice delivery or cascade notifications)

Subscribers have access to the Web Portal to:

• Change email addresses
• Change phone numbers
• Change schedules
• Change notifications
• Listen to messages
• Download messages or documents
• Generate call activity reports

Options:

• Additional personal voice mailboxes $10 per month/$10 activation
• On Call/Urgent Care call center $10 per month/$10 activation