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Virtual Receptionist Routes Calls and Takes Messages
Consistantly professional automated answering service
for small offices and multiple location staff.
Call Routing
With an All Call Technologies business number your calls can be routed to any phone.
- Office phones
- Cell phones
- Soft phones
Callers have access to your staff by department, name, Spell-By-Name Directory or a combination. And callers can hear information about your business like web address, fax number, specials etc.
Custom outgoing greetings make a great impression!
If the phone is your "Front Door" you need to make a great first impression, with an ACT Virtual Receptionist you will! The outgoing greetings will:
- Sound professional and clear
- Consistently represent the image you want for your business
- Change during the day to give your customer accurate information about your business
- Operationally change with the greetings so you control when caller can reach you or they go to voice mail
Replace your phone company voice mail with this powerful business tool!
We will make arrangements with your existing phone company to forward your calls when your lines are busy or you don't answer after a few rings automatically. Then your customers NEVER hear a busy signal! They will always be able to leave a message! When your lines are all busy you will still receive your voice mail messages via email.
The virtual receptionist system includes:
- Local number
- Virtual receptionist with multi option menus (Menus for departments or staff)
- Multiple greetings for time appropriate play (Day, After hours and Holidays)
- Informational greetings play from menu selection (Hours, web address, directions, etc)
- General voice mailbox
Options:
- Use 8XX number
- Additional personal voice mailboxes
- Spell By Name Directories
- On Call/Urgent Care call center
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