Small and medium sized businesses need to have the most efficient operation possible with regard to their phones. Here are 10 reasons why the small office needs to have a Virtual Receptionist.

I was contacted by an office manager for a doctors office and she was trying to figure out how to add an auto attendant to the office phone system. She had many quotes for new office equipment and all much too expensive and complex for their needs. After talking for a few minutes we had just the solution she needed without changing her equipment.

I called a business today whose line was busy. I could tell that they had voice mail from the phone company. It said “Hi this is ______ Real Estate. We’re sorry we can‘t answer the call. Please leave a message and we’ll call you back.” I recognized the voice; it was recorded by the office assistant. She’s...