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Voice Mail

When you call someone you expect to get that person on the other end of the call. However, much of the time we end up in that persons voice mail. Here are some articles about voice mail and how it works.

Monday, 28 November 2011 09:54

HIPAA Compliant Voice Mail for Medical Offices

Large medical office have phone systems that can password protect a voice mailbox for physicians so patients may leave messages with confidential health information. Small offices have a dilemma
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Sunday, 13 March 2011 19:25

Setup Your Outgoing Greetings

The generic voice mail outgoing greeting is just that, generic. Is your business generic? No? Your business is unique and special. Why would someone want to become your customer when they get your voice mail and it's not identifying your business? It's all about your business image!
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Monday, 16 November 2009 18:51

Cheer up your holiday voice mail greetings

As the holidays approach you may want to give you business some holiday cheer on your voice mail greeting. Give you customers information about your special hours, offers or just have some fun with it...
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Saturday, 17 October 2009 11:34

Just give me your voice mail

I called a medical office a few days ago after a friend referred us to them. She said they need our help. I called and the phone rang 8 times then some music started and a voice came on saying "please hold, someone will be with you in a moment." This message repeated every 15 seconds for the next seven minutes...
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Wednesday, 08 April 2009 20:37

Multi Greeting Voice Mail Improves Your Customer Service

How many times have you called a business to ask if they are open? Or what their fax number is? Or when their UPS pickup will be? Then you hear "Please leave a message after the tone..." If this had been a customer calling your business they may just move on to the next number in the list. You may have lost a sale opportunity.
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Friday, 02 May 2008 07:52

Voice mail outside the office

Everyone is familiar with voice mail. It's a necessary tool for businesses to run efficiently. There are two options, one - purchase voice mail in your phone system or two - use an outside voice mail service. Option one is fine if there are enough phone lines to accommodate...
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