When you setup your business phone services you may consider the receptionist at the front desk as a key component to the system. She (or he) will screen your calls giving you the option to take the call or not. In an automated phone system a Virtual Receptionist will screen your calls and give you the option of being connected or not in much the same way.

Qwest has announced that they will be ending their wireless services on October 31st 2009. Customers have been given the oportunity to move to another carrier without penalty.

I spent the evening at a networking event and chatted with a plumber who is loosing business. He knows that potential customers call in the evening but they hang up and don't call him. His office voice mail gives the caller his cell phone number but seldom do people hang up and redial...

We just finished setting up a Call Rotation for a company that has 6 salespeople working on their cell phones. They have had problems making it equitable for all of the staff to get new business from their advertising.

I spoke with a business owner today that has been advertising a Google Voice phone number as his business number for a while. He was disappointed to learn that Google does not allow anyone to port their phone number to another service.

The Problem: You have your business calls coming to your mobile phone, and when a call comes in you don't know if it's a client or friend. The Solutions: Call Screen, Call Whisper or Call Announce are powerful features that alert you to a business call before you are connected...

Many businesses have sales people out everyday making calls on their clients. Often the salesperson hand the client a card with his contact info on it. The contact phone numbers on the card should all be owned by the business! If the cell phone number on the card is the salesperson's personal cell...

We run into many small business owners who started their business using their cell phone number as their business telephone number. It is very common and initially seems like a good idea. We understand why people do this. It is an inexpensive communications solution that appears...

I was given a referral to a church today that has a newer phone system. Their main complaint was that it was too complex and that a technician had to come to the office every time they wanted to make any changes. Like most organizations, they do not have the time...