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Displaying items by tag: Call Screen
Wednesday, 27 July 2011 12:10
Managing after hours medical office callsSmall business phone systems quite often fall short when handling calls after a business is closed. They do not give the caller options to efficiently resolve the issue they are calling for. For some offices a simple voicemail will suffice for most of the calls. The caller can hear the office hours and leave a general voice message that someone will check in the morning.
Published in
Call Routing
Monday, 08 June 2009 10:42
Call Screen Used in BusinessWhen you setup your business phone services you may consider the receptionist at the front desk as a key component to the system. She (or he) will screen your calls giving you the option to take the call or not. In an automated phone system a Virtual Receptionist will screen your calls and give you the option of being connected or not in much the same way.
Published in
Call Routing
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