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Voice Mail
When you call someone you expect to get that person on the other end of the call. However, much of the time we end up in that persons voice mail. Here are some articles about voice mail and how it works.
Have you ever heard of receiving voicemail via email? Technology offers some amazing advantages to business owners today, and one of them is giving business owners the option to listen to voice messages through your computer. This allows you to archive, delete, or forward messages with a quick click of the mouse.
When calling a new business you typically expect to speak with someone after a few dial tones. Unfortunately, this isn’t always the case. Sometimes, largely depending on the type and size of the office, you are directed to the voicemail of the business in order to leave a message. The next thing you hear can have a profound effect on how you continue to perceive the business.
Large medical office have phone systems that can password protect a voice mailbox for physicians so patients may leave messages with confidential health information. Small offices have a dilemma
The generic voice mail outgoing greeting is just that, generic. Is your business generic? No? Your business is unique and special. Why would someone want to become your customer when they get your voice mail and it's not identifying your business? It's all about your business image!
As the holidays approach you may want to give you business some holiday cheer on your voice mail greeting. Give you customers information about your special hours, offers or just have some fun with it...
I called a medical office a few days ago after a friend referred us to them. She said they need our help. I called and the phone rang 8 times then some music started and a voice came on saying "please hold, someone will be with you in a moment." This message repeated every 15 seconds for the next seven minutes...
How many times have you called a business to ask if they are open? Or what their fax number is? Or when their UPS pickup will be? Then you hear "Please leave a message after the tone..." If this had been a customer calling your business they may just move on to the next number in the list. You may have lost a sale opportunity.
Everyone is familiar with voice mail. It's a necessary tool for businesses to run efficiently. There are two options, one - purchase voice mail in your phone system or two - use an outside voice mail service. Option one is fine if there are enough phone lines to accommodate...
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